Refund policy

Returns

Our products are not returnable. However, we can offer an Exchange. We also offer 6 months warranty on all our products. In the period if there is any problem we help you best fix it. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your exchange, we require a receipt or proof of purchase.

In case of products made custom to size, exchange is not possible.

Sale items (if applicable)

Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.

Exchanges (if applicable) 

If you need to exchange it for the same item, send us an email at [___info@lekhawashingtonstudio.com / theajjistore@gmail.com___] and send your item to: 14, Veronica street, Ranwar, Bandra west, Mumbai 400050, Maharashtra, India.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: 14, Veronica street, Ranwar, Bandra west, Mumbai 400050, Maharashtra, India.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.